Effective Date: April 9, 2025

At Export Emails, we strive to offer a transparent and fair experience for all users. Please review our refund policy before purchasing the full version of our software.

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1. No Refunds on Digital Products

Due to the nature of digital software and immediate access upon purchase, we do not offer refunds for the full version of Export Emails.
• A fully functional trial version is available for testing prior to purchase. This allows users to verify compatibility with their email provider(s), test extraction features, and evaluate performance.
• Once the full version is delivered via digital download, the sale is considered final.

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2. Trial Version for Testing

We strongly encourage all users to:
• Test the trial version thoroughly before making a purchase.
• Verify that Export Emails connects properly with your specific email provider (Gmail, Microsoft, IMAP, or Yahoo).
• Ensure your system supports the app’s features and functionality.

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3. Large Mailboxes and API Limits

Export Emails is designed to work efficiently with both small and large email accounts. However, some providers (especially Gmail and Microsoft) impose API limits or timeouts for large volumes of data.

To avoid these issues:
• We recommend downloading large mailboxes in manageable date ranges (e.g., by year or month).
• The app provides tools to filter by date range, helping prevent errors due to excessive API requests.

This approach ensures smooth performance and minimizes the risk of timeouts or blocked access from email providers.

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4. Support

If you encounter any issues with the software, please reach out before requesting a refund:

Support: [email protected]
Website: www.exportemails.com

Please look at the Documentation PDF and Help page for:
• Setup guidance
• Connections
• Best practices for extracting large volumes of data

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Thank you for understanding and supporting a software solution built with privacy, transparency, and user control in mind.